I have a Kindle Fire Gen *. I've been trying to connect to WiFi and all networks say th...

GetHuman-lianet's customer service issue with Kindle from March 2019

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The issue in GetHuman-lianet's own words
I have a Kindle Fire Gen *. I've been trying to connect to WiFi and all networks say they are "Not In Range." I tried to upgrade the software since it's running on OS *.*.*.*. I followed the instructions for a manual download. The file is a VLC which the Kindle doesn't seem to want. Anyway, I dragged and dropped and then tried to update the Kindle. It came back saying it needed WiFi to complete. And I can't get on WiFi.*What am I missing or not doing correctly? I have over *** books on this Kindle and cannot download them without WiFi
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Customer service issue
Reported by GetHuman-lianet
Mar 12th, 2019 - 5 mons ago
I have an issue with Kindle too
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Seen by 4 customers so far
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GetHuman-lianet started working on this issue
Mar 12th 9:29pm