If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman-lianet's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lianet may need:
Email on Account, Password, Purchase ID, Phone Number on Account, Amount Charged, Serial number, and Order number
The issue in GetHuman-lianet's own words
I have a Kindle Fire Gen *. I've been trying to connect to WiFi and all networks say they are "Not In Range." I tried to upgrade the software since it's running on OS *.*.*.*. I followed the instructions for a manual download. The file is a VLC which the Kindle doesn't seem to want. Anyway, I dragged and dropped and then tried to update the Kindle. It came back saying it needed WiFi to complete. And I can't get on WiFi.*What am I missing or not doing correctly? I have over *** books on this Kindle and cannot download them without WiFi
GetHuman-lianet did not yet indicate what Kindle should do to make this right.
I have an issue with Kindle too
How GetHuman-lianet fixed the problem
We are waiting for GetHuman-lianet to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.