I have a Kindle Fire Gen *. I've been trying to connect to WiFi and all networks say th...

GetHuman-lianet's customer service issue with Kindle from March 2019

4 views
 | 
4019 similar
 | 
0 following
Help with my Kindle issue
Next: our robot will wait on hold for GetHuman-lianet to get a Kindle rep on the line!
Always use the GetHuman Phone tocall Kindle. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-lianet's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (5 mons ago)
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman-lianet's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lianet may need:
Email on Account, Password, Purchase ID, Phone Number on Account, Amount Charged, Serial number, and Order number
The issue in GetHuman-lianet's own words
I have a Kindle Fire Gen *. I've been trying to connect to WiFi and all networks say they are "Not In Range." I tried to upgrade the software since it's running on OS *.*.*.*. I followed the instructions for a manual download. The file is a VLC which the Kindle doesn't seem to want. Anyway, I dragged and dropped and then tried to update the Kindle. It came back saying it needed WiFi to complete. And I can't get on WiFi.*What am I missing or not doing correctly? I have over *** books on this Kindle and cannot download them without WiFi
GetHuman-lianet did not yet indicate what Kindle should do to make this right.
I have an issue with Kindle too
How GetHuman-lianet fixed the problem
We are waiting for GetHuman-lianet to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Kindle's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Kindle issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lianet fixes it.
This email address isn't valid

Kindle

Customer service issue
Reported by GetHuman-lianet
Mar 12th, 2019 - 5 mons ago
I have an issue with Kindle too
Not resolved
Seen by 4 customers so far
Similar issue to 4019 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-lianet started working on this issue
Mar 12th 9:29pm