Kindle Customer Service

Ways to contact Kindle and solve common issues

Use Kindle's Phone Number

Kindle's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for Kindle
As far as we know, there is only one way to contact Kindle, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Kindle, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Kindle: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Kindle.
Can I read books on my Kindle without an internet connection?
Yes, you can read books on your Kindle without an internet connection. Once you have downloaded the books onto your Kindle device, they are stored locally and do not require an internet connection to be accessed. This means you can enjoy reading your ebooks anytime and anywhere, even in places without internet connectivity like on a plane or in remote areas. The Kindle device provides a seamless reading experience, letting you access your entire library of books offline. Additionally, Kindle devices have a long battery life, enabling you to enjoy reading for extended periods without the need for an internet connection or frequent recharging.
How long does the battery last on a Kindle?
The battery life of a Kindle varies depending on the device and usage. Most Kindle e-readers, such as the Kindle Paperwhite, can last weeks on a single charge. This extended battery life is due to their e-ink displays that consume minimal power. On the other hand, Kindle Fire tablets, designed for multimedia, provide around 7-12 hours of mixed-use battery life, including reading, watching videos, and browsing the web. However, playing games or streaming videos continuously will drain the battery faster. It's essential to note that these are average estimates, and individual usage patterns, connectivity, brightness settings, and other factors can affect battery consumption. Kindle devices also have a low-power sleep mode that helps optimize battery life when not in use.
Can I read PDF files on my Kindle?
Yes, you can read PDF files on your Kindle. The Kindle supports PDF format, allowing you to view and read PDF documents directly on your device. You can easily transfer PDF files to your Kindle by connecting it to your computer via USB or through email, where you can send PDF files to your Kindle's email address. Once the PDF is on your Kindle, you can navigate through the document using the Kindle's navigation features, zoom in and out on text and images, make annotations, and bookmark pages. However, it's important to note that the Kindle's screen size might affect PDF readability, so some PDFs with complex layouts may not display optimally.
There's more!
Click below to show 6 more questions, answers, and complete guides to common Kindle customer support problem.

Recent reasons customers contacted Kindle:

I have tried everything to access my account and beginning last year. Then received a...
I'm trying to have my Kindle deactivate it and I need someone to help me because I do n...
Just walk me through how to obtain the books for my ** day trial trial to listen to the...
I got the ** day free trial of Kindle unlimited so I could listen to books. I'm old, I...
How in the **** do I contact these people? Is the site dead? I just want to cancel my...
I have tried to buy book with a new card* and it is telling me the book is unavailable...
Why am I still receiving email from Amazon Kindle Direct Publishing if my account being...
I can't sign in because I don't know the password. *I also think that charging for your...
my credit card was charged* I have not made any purchases or used the device for more t...
I can't get my account to add my checking account to my payment monthly!
I need to talk to a representative to inquire about a charge that tried to go through m...
I am a published author with one book on kindle. I want to put a second book on kindle...
Book I purchased has not downloaded in to my kindle
I registered into the kindle app and when I tried to put in my phone number, I put in t...
I’d like a refund on the last ** months of kindle I’ve ordered a book and didn’t return...
More customer issues

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Comparing Kindle Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Ticketmaster page. Or look at our Contact Social Security page. We can't really provide this kind of help if you're looking to contact Kindle because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Kindle?

GetHuman does not work with Kindle's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Kindle at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Kindle's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Kindle at a Glance

Kindle has no chat option
Kindle has no customer email
Kindle has no help forum
Kindle has no twitter handle
Kindle has no facebook page
Contact information overview

Answered on this page:

What Do I Do If I'm Having Trouble Downloading to My Kindle?
How do I get device support for my Kindle?
How Do I Delete Books on an Amazon Kindle?
Can I listen to audiobooks on my Kindle?
Can I share my Kindle books with others?
Solutions to common issues

Contacting Other Companies

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