How to Check If Your Amazon Kindle Is Under Warranty?

With this comprehensive guide, you can check your Amazon Kindles warranty coverage and status. To check your warranty coverage, go to Amazon's Device Warranty Page and find the applicable warranty for your device. Your warranty status can be checked by accessing your Amazon account or by contacting Kindle's customer support. If your device falls under Amazon Kindle's warranty, you can arrange to repair your device at no additional cost.

Christian Allen is the editor / author responsible for this content.
Jan 23, 2020

Like any other device, your Amazon Kindle can be vulnerable to accidents, defects or performance issues. The good news is you might be able to resolve these issues by taking advantage of your Amazon warranty. The warranty comes at no extra cost to you but only offers limited coverage of selected scenarios with defective hardware or performance issues.

But how do you know if you are covered under Amazon's warranty? Thankfully, checking your Kindle's warranty status is simple. Here's how you can do it.

Am I covered under Amazon Kindle's warranty?

When you buy a new or certified refurbished Amazon Kindle, your device comes with a warranty that covers eligible hardware repairs. As you use your Kindle, you may notice issues with your device that are due to manufacturing defects, rather than accidental damage or normal wear and tear. In this case, you would be covered under Amazon Kindle's limited warranty policies. Checking your current coverage can be the first step in getting your repair.

What is my Amazon Kindle warranty coverage?

If you want to find out what type of coverage your Amazon Kindle falls under, follow these steps to check your applicable warranty.

  1. Go to Amazon's Device Warranty Page
  2. Check your device to determine which type of Kindle you have.
  3. Use the table to check the applicable warranty and coverage for your device.

What is my Amazon Kindle warranty status?

If you need to review the current warranty status on your Amazon Kindle, you'll need to log in to your Amazon account to check the date of purchase.

  1. Go to Amazons Home Page
  2. Sign in to your Amazon account on the top right of your window.
  3. Enter your username and password to access your account.
  4. Click on Account & Lists on the top right.
  5. Under Your Account, click on Your Orders.
  6. The order for your Amazon Kindle should be visible. If your order is not visible, click on the drop-down menu to select when you bought your device. You will now be able to see your Amazon Kindle order details.
  7. At the top left corner, the date that you purchased your device will be listed under Orders Placed. You can use the order date to determine your warranty status.

If the purchase was not made directly from your Amazon account or you're unable to access the order details, you can check your warranty status by contacting customer support.

  1. Call Kindle Customer Support
  2. Provide customer service support with any information you have about the purchase of your device such as receipts or manuals.
  3. Follow the directions given to you by your customer service representative to find out your warranty status.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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