How do I get device support for my Kindle?
In a nutshell: Kindle users can find support on Amazon for setting up devices, managing content, and accessing features. If you need help with your Kindle e-reader, search "Kindle device support" on Amazon. Look
Introduction
Kindle users can go to Amazon for support with setting up their devices, account settings, content management or Kindle's accessibility features. You can also ask the community if you have concerns or questions that aren't covered in the Help section and see discussions about Kindle. Need help with your Kindle e-reader? Read this guide for the steps on how to get device support for your Kindle.
Go to Amazon
Type in Kindle device support in the search box and click Enter.
Click Kindle E-Reader Customer Support
You'll find popular articles about Kindle, how to resolve Wi-Fi connection and more Kindle solutions. Scroll down to find the information you need.
Check Each Category
Check for the most common problems Kindle users encounter under each category. You may also use the Find More Solutions tool. Just type in the details of your problem in the search box.
Ask the Community
Use this option if you want to ask other Kindle users about your problem.
Select a Digital and Device Forum
Tap Kindle E-Readers or Kindle Apps
Tap Kindle or Whichever Device You Need Help With
Click Ask a Question
Enter your question and tap Ask. Note that you won't be able to post a question if you're not logged in to your Amazon account.
You can also click View All Topics to view all the discussions about Kindle and to answer other users' questions.
Check Kindle E-Reader Videos
Amazon also provides helpful videos to its users. Go back to the Kindle E-Reader Help page and scroll down to Kindle E-Reader Videos at the bottom. Some of the information you'll find include Kindle Content and Kindle for Kids.
If you wish to speak to a customer service representative from Amazon, visit their Contact Us page and tap Something else and select I need more help. You can chat with a representative or request a phone call from the service chat.
Conclusion
Amazon also provides support for Kindle Content and Kindle Apps. Visit the Digital Services and Device Support page on Amazon to see a list of all the devices. Tap Kindle Content or Kindle Apps to see the popular topics. If you still have other concerns, please get in touch with Customer Support.
Further questions?
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Why does GetHuman Write How-to Guides for Kindle Problems?
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