I have a kindle fire HD * which my uncle got me for Christmas two years ago and about...

GetHuman-holtlaka's customer service issue with Kindle from February 2019

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The issue in GetHuman-holtlaka's own words
I have a kindle fire HD * which my uncle got me for Christmas two years ago and about * or * months ago it stopped charging and won't come on at all. The last time it came on was when I tried to get it to charge by using my laptop and the screen indicated that it was charging but it remained on *%. I do remember that I had dropped it while it was charging a few times and I believe that that could have damaged the inside of the charging port. Could this be the issue and is there a way I can get it fixed if this is the problem?
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Customer service issue
Reported by GetHuman-holtlaka
Feb 17th, 2019 - 8 mons ago
I have an issue with Kindle too
Not resolved
Seen by 6 customers so far
Similar issue to 3463 others
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GetHuman-holtlaka started working on this issue
Feb 17th 1:41am