Kindle HD fire ****When trying to open a thumbnail icon, on half the picture appears. W...

GetHuman-pitysak's customer service issue with Kindle from April 2018

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The issue and preferred resolution, in GetHuman-pitysak's own words:
Kindle HD fire ****When trying to open a thumbnail icon, on half the picture appears. When I try to make it full screen, the picture disappears completely. I would like to be able to see the full page when leaving the thumbnail.
I trust that Kindle will make this right and come up with a resolution that is fair.
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Kindle

Customer service issue
Reported by GetHuman-pitysak
Apr 25th, 2018 - 3 mons ago
I have an issue with Kindle too
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Seen by 2 customers so far
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Timeline
GetHuman-pitysak started working on this issue
Apr 25th 4:08pm