My wife and I had tickets to fly Boston to Ft. Lauderdale on December **, ****. Our co...

GetHuman1684597's customer service issue with JetBlue from December 2018

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The issue in GetHuman1684597's own words
My wife and I had tickets to fly Boston to Ft. Lauderdale on December **, ****. Our confirmation code: HOFRNS and ticket numbers were ************* and *************. We have had to cancel our flight because my wife has to have heart valve surgery on December ** at Tufts Medical Center and will be unable to travel as we had hoped. We need an e-mail specifying our out-of-pocket loss for those tickets in order to get reimbursed from the Allianz Global Assistance insurance we had purchased. We would appreciate your e-mail to *****@***.com to satisfy the requirements of the insurance carrier. Thank you for your time and cooperation.
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JetBlue

Customer service issue
Reported by GetHuman1684597
Dec 4th, 2018 - a mon ago
I have an issue with JetBlue too
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Seen by 4 customers so far
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Timeline
GetHuman1684597 started working on this issue
Dec 4th, 2018 1:11am