Confirmation *MRKQSD. I booked this at **:** PM on Oct. * for **,*** for the outbound...
GetHuman-susanrke's customer service issue with JetBlue from October 2018
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Confirmation *MRKQSD. I booked this at **:** PM on Oct. * for **,*** for the outbound flight. This morning the points were reduced to **,***, a difference of *,*** points. I phoned Jet Blue at **:** AM and was told to cancel and rebook. Since I purchased a round trip ticket and insurance I did not want to upset those items that should remain unchanged. I am disappointed that Jet Blue would not assist me with th process so that I could get the *,*** points restored to my account.
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