Confirmation *MRKQSD. I booked this at **:** PM on Oct. * for **,*** for the outbound...

GetHuman-susanrke's customer service issue with JetBlue from October 2018

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The issue in GetHuman-susanrke's own words
Confirmation *MRKQSD. I booked this at **:** PM on Oct. * for **,*** for the outbound flight. This morning the points were reduced to **,***, a difference of *,*** points. I phoned Jet Blue at **:** AM and was told to cancel and rebook. Since I purchased a round trip ticket and insurance I did not want to upset those items that should remain unchanged. I am disappointed that Jet Blue would not assist me with th process so that I could get the *,*** points restored to my account.
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Customer service issue
Reported by GetHuman-susanrke
Oct 10th, 2018 - 3 mons ago
I have an issue with JetBlue too
Seen by 7 customers so far
Similar issue to 742 others
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GetHuman-susanrke started working on this issue
Oct 10th, 2018 4:08pm
GetHuman-susanrke indicated the issue is not fixed yet.
Oct 10th, 2018 4:17pm