I woke up yesterday ***** at around ** am and checked my instagram all I got was a disa...

GetHuman-josianag's customer service issue with Instagram from May 2021

6 views | 35057 similar | 0 following
Help with my Instagram issue
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Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-josianag will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-josianag can let us know if they help or not.
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The issue in GetHuman-josianag's own words
I woke up yesterday ***** at around ** am and checked my instagram all I got was a disabled page saying to request a review , so I did that and now i’m waiting this morning ***** I got a email asking for a photo of me holding my id I sent them that and they sent an email back saying my id information doesnt match my account but it does my instagram name is josithedon my name is josiana garcia, my phone number is (***)***-**** and my email is connected to my account also! J*****@***.com

GetHuman-josianag did not yet indicate what Instagram should do to make this right.

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Instagram

Customer service issue
Reported by GetHuman-josianag
May 8th, 2021 - 3 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 35057 others
0 customers following this

Timeline

GetHuman-josianag started working on this issue
May 8th 2:42pm

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