My name is Katie Topacio and my instagram is @kati*topacio. Last night, I got an alert...
GetHuman-katieto's customer service issue with Instagram from October 2020
3 views | 34822 similar | 0 following
Help with my Instagram issue
First: share to improve GetHuman-katieto's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-katieto's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-katieto will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-katieto can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Instagram has better answers for you: Instagram Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-katieto may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-katieto's own words
My name is Katie Topacio and my instagram is @kati*topacio. Last night, I got an alert that there was unusual activity on my instagram. Instagram said they would send a code to my phone number but it never sent. So, I logged out, deleted the app, and restarted my phone. When I redownloaded the app it wouldn’t let me log in. It says error even though i’m putting in the correct username and password. My friends on instagram said that my user is no longer found and they can’t search me up. It’s been a day and I am still unable to log in. Can someone explain what the problem is? I don’t understand why my account is gone out of nowhere. I need to restore it ASAP. Please contact me back ASAP. Thank you.
GetHuman-katieto did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-katieto fixed the problem
We are waiting for GetHuman-katieto to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.