My name is Katie Topacio and my instagram is @kati*topacio. Last night, I got an alert...

GetHuman-katieto's customer service issue with Instagram from October 2020

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The issue in GetHuman-katieto's own words
My name is Katie Topacio and my instagram is @kati*topacio. Last night, I got an alert that there was unusual activity on my instagram. Instagram said they would send a code to my phone number but it never sent. So, I logged out, deleted the app, and restarted my phone. When I redownloaded the app it wouldn’t let me log in. It says error even though i’m putting in the correct username and password. My friends on instagram said that my user is no longer found and they can’t search me up. It’s been a day and I am still unable to log in. Can someone explain what the problem is? I don’t understand why my account is gone out of nowhere. I need to restore it ASAP. Please contact me back ASAP. Thank you.

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Instagram

Customer service issue
Reported by GetHuman-katieto
Oct 3rd, 2020 - 7 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 34822 others
0 customers following this

Timeline

GetHuman-katieto started working on this issue
Oct 3rd, 2020 11:12pm