I tried to log into my Instagram this morning. The last time I logged in was last night...

GetHuman-vrjjx's Hacked or Disabled Accounts issue with Instagram from August 2020

Help with my Instagram issue
First: share to improve GetHuman-vrjjx's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-vrjjx may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-vrjjx's own words
I tried to log into my Instagram this morning. The last time I logged in was last night. My Instagram app had logged me out. I tried signing back in, my password was wrong, it sent an email to the account email, but the email listed was not the email I used for the account, it was a different email. When I tried to send an email to my own email from Instagram, it said there was no account using that email. This means that my account was hacked into, and the email and password was changed. The account used name is ross*country

GetHuman-vrjjx did not yet indicate what Instagram should do to make this right.

How GetHuman-vrjjx fixed the problem

We are waiting for GetHuman-vrjjx to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Hacked or Disabled Accounts issue
Reported by GetHuman-vrjjx
Aug 19th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 35305 others
0 customers following this


GetHuman-vrjjx started working on this issue
Aug 19th 6:12pm