I had two accounts linked to each other via Facebook. Instagram has since unlinked the...

GetHuman5051195's Recover Account issue with Instagram from July 2020

Help with my Instagram issue
First: share to improve GetHuman5051195's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5051195 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman5051195's own words
I had two accounts linked to each other via Facebook. Instagram has since unlinked the two, put them to seperate email addresses and now will not allow me access to my other account. I can't access the email I signed up with and they have somehow gotten my work email and are using that for the one account I can access. I cannot access the second account to change my email as I do not remember my password because I signed up using Facebook so no password was set.

GetHuman5051195 did not yet indicate what Instagram should do to make this right.

How GetHuman5051195 fixed the problem

We are waiting for GetHuman5051195 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Recover Account issue
Reported by GetHuman5051195
Jul 10th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 37616 others
0 customers following this


GetHuman5051195 started working on this issue
Jul 10th 3:25pm