I had two accounts linked to each other via Facebook. Instagram has since unlinked the...

GetHuman5051195's Recover Account issue with Instagram from July 2020

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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman5051195's own words
I had two accounts linked to each other via Facebook. Instagram has since unlinked the two, put them to seperate email addresses and now will not allow me access to my other account. I can't access the email I signed up with and they have somehow gotten my work email and are using that for the one account I can access. I cannot access the second account to change my email as I do not remember my password because I signed up using Facebook so no password was set.

GetHuman5051195 did not yet indicate what Instagram should do to make this right.

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Instagram

Recover Account issue
Reported by GetHuman5051195
Jul 10th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 37616 others
0 customers following this

Timeline

GetHuman5051195 started working on this issue
Jul 10th 3:25pm