We have lost access to one of our business pages because an agency added an email addre...

GetHuman5019592's Recover Account issue with Instagram from July 2020

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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman5019592's own words
We have lost access to one of our business pages because an agency added an email address we cannot access and an overseas contractor tried to access the page which caused it to be locked until verification occurs. We cannot verify the account because the email the verification is being sent to is the one we do not have access to. Can you please help to provide us access to this account again?* *I still have the account password and it is linked in my FB Business Manager Account.* *Account Name: michaeltoddbeautyaustralia

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Instagram

Recover Account issue
Reported by GetHuman5019592
Jul 1st, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 37951 others
0 customers following this

Timeline

GetHuman5019592 started working on this issue
Jul 1st 11:37pm