My daughter can't login to her Instagram Account as her friend entered in her password...

GetHuman4835175's Hacked or Disabled Accounts issue with Instagram from May 2020

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Before contacting them, items GetHuman4835175 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman4835175's own words
My daughter can't login to her Instagram Account as her friend entered in her password when requested by a third party who claimed to have edited some of her photos. When she tries to login her screen gives the message:-**"Your account has been compromised. You gave your password to a service to increase your following which is against..."**She is given the option to change the password, but the other party has changed her password as she doesn't know the old password. **Can Instagram send her a new password to the original e:mail or phone number?

GetHuman4835175 did not yet indicate what Instagram should do to make this right.

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Hacked or Disabled Accounts issue
Reported by GetHuman4835175
May 18th, 2020 - 5 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 38233 others
0 customers following this


GetHuman4835175 started working on this issue
May 18th 1:55pm
GetHuman4835175 indicated the issue is not fixed yet.
May 18th 6:08pm

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