So basically i got a new phone and new number and tried to change my phone number becau...

GetHuman4727201's Recover Account issue with Instagram from April 2020

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The issue in GetHuman4727201's own words
So basically i got a new phone and new number and tried to change my phone number because I don’t have access to the old one anymore. And when I did Instagram logged me out and asked me to write a code that they sent to my old number but I do not have access to it no more that’s why I was putting my new number down now I can’t log in they won’t let me log in. Please I need help because I cannot lose this account I have my photos and everything in there. Pls help

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Instagram

Recover Account issue
Reported by GetHuman4727201
Apr 27th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 38020 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman4727201 started working on this issue
Apr 27th 10:27pm
GetHuman4727201 indicated the issue is not fixed yet.
Apr 28th 10:37am