Someone has hacked my account and changed both my email and password. I never received...

GetHuman-chellyco's Hacked or Disabled Accounts issue with Instagram from November 2019

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-chellyco's own words
Someone has hacked my account and changed both my email and password. I never received an email regarding anything being changed. I would like my account to be deleted. Instagram changed my username to graftrucker and the email is now attached to *****@***.com??? SO when I try to reset my password the email is sent to them. It's also connected to multiple accounts in RUSSIA?? I would really appreciate someone deleting my account because this feels very unsafe and I can't delete it without the password.

GetHuman-chellyco did not yet indicate what Instagram should do to make this right.

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Hacked or Disabled Accounts issue
Reported by GetHuman-chellyco
Nov 21st, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 25515 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account


GetHuman-chellyco started working on this issue
Nov 21st, 2019 8:22am
GetHuman-chellyco indicated the issue is not fixed yet.
Nov 24th, 2019 8:42am
GetHuman-chellyco indicated the issue is not fixed yet.
Nov 24th, 2019 6:20pm

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