I got signed out of my account but I still had it on another device and when I tried to...

GetHuman3838274's Hacked or Disabled Accounts issue with Instagram from October 2019

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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman3838274's own words
I got signed out of my account but I still had it on another device and when I tried to change my password it was saying it was wrong but I could see that there were two people signed in one from Swansea and one from London and the hackers were online they must of seen that I was trying to change the password and then they logged me out of the other device and when I try and sign in and put forgot password it takes me to another one of my accounts how do I get the account back

GetHuman3838274 did not yet indicate what Instagram should do to make this right.

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Instagram

Hacked or Disabled Accounts issue
Reported by GetHuman3838274
Oct 27th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 77919 others
0 customers following this

Timeline

GetHuman3838274 started working on this issue
Oct 27th, 2019 6:58pm

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