Recover Instagram account

GetHuman3773213's Recover Account issue with Instagram from October 2019

Help with my Instagram issue
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Before contacting them, items GetHuman3773213 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman3773213's own words
I was trying to access my account that I lost access to. ... I want to recover my in Instagram account. However I try to log in it say "Enter the *-digit code generated by your authentication app". I no longer have access to the authentication app so I can't input the code. Can you help me out? Thanks
This was especially frustrating because I use this account for my business, and that I'm trying to contact them, but they didn't respond back. It been like this for *-* week.
They could make this right by contacting me a resolution on how I can gain access back to my account.
I been a Instagram user for at at least * years. I have not needed there support until now.
I try resetting the password, in which didn't help. It keep asking for a *-digit code generated by your authentication app, but I no longer have access to the app.
How GetHuman3773213 fixed the problem

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Instagram

Instagram
Recover Account issue
Reported by GetHuman3773213
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 76296 others
0 customers following this

Timeline

GetHuman3773213 started working on this issue
Oct 16th, 2019 2:25am
GetHuman3773213 indicated the issue is not fixed yet.
Oct 16th, 2019 11:06am

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