*.App froze. I got logged out of my account hannahmaryhome. **.Password is not being re...

GetHuman2965006's Recover Account issue with Instagram from May 2019

Help with my Instagram issue
First: share to improve GetHuman2965006's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2965006 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman2965006's own words
*.App froze. I got logged out of my account hannahmaryhome. **.Password is not being recognised.**. When requesting password email reset I am not receiving the email to my email address used to set up the account - *****@***.com**. My email server Zoho asks if Instagram can confirm if the emails are being relayed to Zoho's MX please can you share the SMPT logs or header details of sent email so that they can check and assist me?
GetHuman2965006 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman2965006 fixed the problem
We are waiting for GetHuman2965006 to fix the problem and share the solution with the rest of us customers.
Please help with my Instagram issue
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Instagram

Recover Account issue
Reported by GetHuman2965006
May 22nd, 2019 - a mon ago
I have an issue with Instagram too
Not resolved
Seen by 3 customers so far
Similar issue to 50554 others
0 customers following this
Timeline
GetHuman2965006 started working on this issue
May 22nd 1:45pm
GetHuman2965006 indicated the issue is not fixed yet.
May 23rd 5:04am