An employee left our church two years ago. It was not a pleasant separation. Before he...

GetHuman2881354's account deletion issue with Instagram from May 2019

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Help with my Instagram issue
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GetHuman2881354's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2881354 will want to follow the link below to head to their help center. We will check on GetHuman2881354 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman2881354 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
In the settings of your account there is a button to delete the account permanently.
The issue in GetHuman2881354's own words
An employee left our church two years ago. It was not a pleasant separation. Before her departure she created an Instagram account for our ministry. Since her departure there has been no activity on the account, and we'd like to remove the account permanently. As of today, we just opened another account and will post photos and pertinent information about our church through this new account. Could you please tell us how to remove the previous account?
GetHuman2881354 did not yet indicate what Instagram should do to make this right.
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Instagram

account deletion issue
Reported by GetHuman2881354
May 7th, 2019 - 2 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 48605 others
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Timeline
GetHuman2881354 started working on this issue
May 7th 6:32pm