I don’t have access to my email or phone number on my Instagram account. I know the pas...
GetHuman-isirving's customer service issue with Instagram from May 2019
Help with my Instagram issue
First: share to improve GetHuman-isirving's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-isirving's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-isirving will want to follow the link below to head to their help center. We will check on GetHuman-isirving later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-isirving may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-isirving's own words
I don’t have access to my email or phone number on my Instagram account. I know the password and on my new phone I tried to login but it said suspicious login attempt and is requiring me to send an email to confirm my identity. Only problem is I don’t have access to that account anymore and I can’t get access to it. I’ve already reached out and tried. I can confirm and verify any information that was on the account I just need to find a way to bypass this suspicious login please. Thanks!
GetHuman-isirving did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-isirving fixed the problem
We are waiting for GetHuman-isirving to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.