I still haven't got the feature to add music to my instagram story. I've tried reportin...

GetHuman2616999's customer service issue with Instagram from March 2019

Help with my Instagram issue
The issue in GetHuman2616999's own words
I still haven't got the feature to add music to my instagram story. I've tried reporting the bug, it must be at least ** times now and it never gets fixed. I frequently delete and reinstall the app to check.**The instagram help forum says that you need to be using the lastest version of iOS which I am. I thought it may be an issue with the phone I was using but since then I've got a brand new phone and still don't have access to the feature.**I've resorted to spamming pics in order to get a response because I'm just getting really irate at the ignorance of it now. I just need a bit of help or for someone to tell me that my query has been looked into but can't even get that.
GetHuman2616999 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman2616999
Mar 28th, 2019 - a mon ago
I have an issue with Instagram too
Fixed
Seen by 8 customers so far
Similar issue to 42367 others
0 customers following this
Items needed
Username on Account
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Business Document that proves ownership of business account
Timeline
GetHuman2616999 started working on this issue
Mar 28th 3:36pm
GetHuman2616999 indicated the issue is not fixed yet.
Mar 28th 3:37pm
GetHuman2616999 indicated the issue is not fixed yet.
Mar 29th 3:48pm