There is an account on Instagram by the name of @sunbeltenv (Sunbelt Environmental Serv...

GetHuman2616580's Recover Account issue with Instagram from March 2019

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Help with my Instagram issue
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The issue in GetHuman2616580's own words
There is an account on Instagram by the name of @sunbeltenv (Sunbelt Environmental Services is the full name when you are on the page). I am working for this company, and we have no way to access this account, as it was created by a former employee who no longer remembers the login information. We would like to be able to access @sunbeltenv, or have that account deleted so we can start fresh with a new account under the same name of @sunbeltenv. We would like to be active on the platform and avoid confusing our active company account with an old, abandoned account. Thank you, *-Nate Schaefer
GetHuman2616580 did not yet indicate what Instagram should do to make this right.
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Instagram

Recover Account issue
Reported by GetHuman2616580
Mar 28th, 2019 - 22d ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 42359 others
0 customers following this
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman2616580 started working on this issue
Mar 28th 2:40pm