There is an account on Instagram by the name of @sunbeltenv (Sunbelt Environmental Serv...

GetHuman2616580's Recover Account issue with Instagram from March 2019

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Help with my Instagram issue
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The issue in GetHuman2616580's own words
There is an account on Instagram by the name of @sunbeltenv (Sunbelt Environmental Services is the full name when you are on the page). I am working for this company, and we have no way to access this account, as it was created by a former employee who no longer remembers the login information. We would like to be able to access @sunbeltenv, or have that account deleted so we can start fresh with a new account under the same name of @sunbeltenv. We would like to be active on the platform and avoid confusing our active company account with an old, abandoned account. Thank you, *-Nate Schaefer
GetHuman2616580 did not yet indicate what Instagram should do to make this right.
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Recover Account issue
Reported by GetHuman2616580
Mar 28th, 2019 - 22d ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 42359 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman2616580 started working on this issue
Mar 28th 2:40pm