My username is jun.yap** and registered email address is *****@***.com*There are a coup...

GetHuman-cinchen's customer service issue with Instagram from March 2019

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The issue in GetHuman-cinchen's own words
My username is jun.yap** and registered email address is *****@***.com*There are a couple logging in issues:**) When trying to log in using the app with jun.yap** username, it says that this acct is linked to FB. I do not have a FB acct with that username.**) When trying to log in without the FB log-in link, either using my email address or username, then I got error says something wrong**) I also tried to reset my password, and I received a link from IG to do that but unable to reset it as there is a message says "oops error occurred".*Please kindly help. Thank you very much.**By the way, I logged out and deleted the app and reinstall it again because I cannot complete my post thus follow the instruction shown in IG webpage.
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Instagram

Customer service issue
Reported by GetHuman-cinchen
Mar 13th, 2019 - 5 mons ago
I have an issue with Instagram too
Not resolved
Seen by 7 customers so far
Similar issue to 39521 others
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