Hello, I logged into my account, thinking that I knew what the password was, and went t...

GetHuman-beardbr's customer service issue with Instagram from March 2019

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The issue in GetHuman-beardbr's own words
Hello, I logged into my account, thinking that I knew what the password was, and went to log in but I couldn’t. There is an easy process to get the password back, except my email that I used was one that was several years old (*****@***.com). It is the same email I use for my Facebook account. Since the email is so old, I believe it was deleted off the yahoo server because it was inactive for so long so I cannot get into it.
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Instagram

Customer service issue
Reported by GetHuman-beardbr
Mar 13th, 2019 - 5 mons ago
I have an issue with Instagram too
Fixed
Seen by 2 customers so far
Similar issue to 39087 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-beardbr started working on this issue
Mar 13th 5:42am
GetHuman-beardbr indicated the issue is not fixed yet.
Mar 13th 5:47am