Basically I was hacked so I got lots of people to report my account, it got shut down a...
GetHuman-katystew's customer service issue with Instagram from February 2019
Help with my Instagram issue
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GetHuman-katystew's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-katystew will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-katystew can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Instagram has better answers for you: Instagram Help Center
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Before contacting them, items GetHuman-katystew may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-katystew's own words
Basically I was hacked so I got lots of people to report my account, it got shut down and removed. But my app wouldn’t let me make a new account because I had been blocked. So I made one on my safari. But I still can’t log into my new account on my app. When I put my account and password in it’s will just try to load but it never will. I would really love to be able to use my app again. I hope you can help
GetHuman-katystew did not yet indicate what Instagram should do to make this right.
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