Hi, I deactivated my account - username ninahorsfall a while back but I can't seem to l...

GetHuman-ninahors's customer service issue with Instagram from February 2019

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Help with my Instagram issue
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The issue in GetHuman-ninahors's own words
Hi, I deactivated my account - username ninahorsfall a while back but I can't seem to login now as it says 'user not found' when I type my email or username into the box to try log in. I have forgotten my password so when I try reset it, it says 'user not found'. however, when I try to create a new account with my email and the username I used before - ninahorsfall, it says they are both used by another account but it says they aren't found when I try to login. please help :)
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Instagram

Customer service issue
Reported by GetHuman-ninahors
Feb 17th, 2019 - 8 mons ago
I have an issue with Instagram too
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Seen by 1 customer so far
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Timeline
GetHuman-ninahors started working on this issue
Feb 17th 8:09pm