My secondary account @jordanpeterboi has not given me access through the login due to s...

GetHuman-jorper's customer service issue with Instagram from February 2019

2 views
 | 
35800 similar
 | 
0 following
Help with my Instagram issue
GetHuman-jorper's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jorper will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jorper can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-jorper's own words
My secondary account @jordanpeterboi has not given me access through the login due to so called "suspicious activity", I tried to use the phone number or email I remembered I signed in with and nothing worked. Now the phone number isn't even connected to the account and I doubt the email was on it in the first place. All I'm asking is for a way to use a different email or phone number to log back in, and I'm able to provide the unused security question answers or old phone number details on how I signed in. Heck my account has personal photos of me and id be glad to show some proof that it Is I that runs the account. Thank you
GetHuman-jorper did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-jorper fixed the problem
We are waiting for GetHuman-jorper to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jorper fixes it.
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman-jorper
Feb 17th, 2019 - 8 mons ago
I have an issue with Instagram too
Fixed
Seen by 2 customers so far
Similar issue to 35800 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-jorper started working on this issue
Feb 17th 4:32am
GetHuman-jorper indicated the issue is not fixed yet.
Feb 17th 4:34am