Issues with my ad account. Wont allow me to update payment. I've read ALL the Facebook...

GetHuman2213681's customer service issue with Instagram from February 2019

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Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2213681 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2213681 can let us know if they help or not.
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The issue in GetHuman2213681's own words
Issues with my ad account. Wont allow me to update payment. I've read ALL the Facebook business materual. All the help material. I've given myself access as the admin, I was already the admin and it says I still dont have permission to change payment method. **I linked IG to my personal Facebook because it needed something. I've opened tickets with Facebook and both have gotten closed, referring me to the help resource page. This is absolutely ridiculous. I'm spending *** a week for ads and you wont allow me to update payments or promote my business.**My name is Chris Spencer , the payments are to advertise for Chirp Wireless. Please get back to me, someone real. This is frustrating.
GetHuman2213681 did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman2213681
Feb 15th, 2019 - 8 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 35590 others
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