I reported an Instagram account promoting self harm and the report came back to not be...
GetHuman-mikelara's customer service issue with Instagram from February 2019
Help with my Instagram issue
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GetHuman-mikelara's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mikelara will want to follow the link below to head to their help center. We will check on GetHuman-mikelara later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman-mikelara may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you are able to report an issue then go to the app and head to your personal profile on Instagram. If you are signed in, in the top right click the gear button. From there scroll down and click “Report Something” and follow the prompt. You should get an update via email or within the app. Reports can take up to 2 weeks to hear back from.
The issue in GetHuman-mikelara's own words
I reported an Instagram account promoting self harm and the report came back to not be against the policy although I pressed promotes self harm
GetHuman-mikelara did not yet indicate what Instagram should do to make this right.
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