I have an old account @alanahgarzia that i no longer have access to, due to an old emai...

GetHuman-alanahpi's customer service issue with Instagram from January 2019

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The issue in GetHuman-alanahpi's own words
I have an old account @alanahgarzia that i no longer have access to, due to an old email. Therefore, I can not login to deactivate it or change the username in order to use the username “@alanahgarzia” for my new and current account. My new account is @heinzbakedbean. Is there any way you can deactivate the account @alanahgarzia which doesn’t have any followers and is only following my new account ? Thanks.
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Instagram

Customer service issue
Reported by GetHuman-alanahpi
Jan 27th, 2019 - 3 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 31982 others
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Timeline
GetHuman-alanahpi started working on this issue
Jan 27th 3:36am