Hi for the past couple of months I have not been able to log into my second account on...

GetHuman-iwantmyi's customer service issue with Instagram from January 2019

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The issue in GetHuman-iwantmyi's own words
Hi for the past couple of months I have not been able to log into my second account on my Instagram account, I know my username and password, and when I try on other devices or phones I have no issue. Whenever I try and log in I get an error could not take request or something along those lines. I have tried reaching out to Instagram several times and have yet to be able to log in st all. My user is jay.jay.the.jet*plane.
GetHuman-iwantmyi did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
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Instagram

Customer service issue
Reported by GetHuman-iwantmyi
Jan 26th, 2019 - 3 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
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GetHuman-iwantmyi started working on this issue
Jan 26th 4:37am