We have submitted three different posts for promotion over the past hear. All are marke...

GetHuman2038259's customer service issue with Instagram from January 2019

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Help with my Instagram issue
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The issue in GetHuman2038259's own words
We have submitted three different posts for promotion over the past hear. All are marked as pending, but then say not approved when opened. We have tried to submit an appeal several times, but it won’t allow us to submit it either. We would like to know A what the issue was with these posts for promotion and B how to avoid the same thing happening for future promotions. Our account is swampdragonhotsauce.
GetHuman2038259 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman2038259
Jan 25th, 2019 - 3 mons ago
I have an issue with Instagram too
Not resolved
Seen by 7 customers so far
Similar issue to 31713 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account