I am an associate and leader for a website and organization called ACMilanSwiss. We hav...

GetHuman-loganlus's customer service issue with Instagram from January 2019

31515 similar
6 following
Help with my Instagram issue
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The issue in GetHuman-loganlus's own words
I am an associate and leader for a website and organization called ACMilanSwiss. We have an account on all major social media’s, including Instagram* which has always been our biggest, with around ***k followers. A few days ago, our main account was deactivated by Instagram for copyright issues for some of our videos, featuring content from the league of Serie A in Italy. We understand if our posts need to be taken down, but having our whole account deactivated is really a bit over-the-top. Especially considering that we re-post most of our soccer videos from other accounts, and those accounts remain untouched. We have a large audience that relies on us for news, daily. We have many people working for this website, and for our social media’s, to give our consumers the best and most reliable news as fast as possible. This instagram account (@acmilanswiss) is a huge representative for the website, and it is very important that we get it back. We are willing to accept any terms Instagram wants to propose, including not being able to post videos anymore or anything like that. We just simply need our account back. This is very important to not just me but many others.
GetHuman-loganlus did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman-loganlus
Jan 24th, 2019 - 3 mons ago
I have an issue with Instagram too
Not resolved
Seen by 689 customers so far
Similar issue to 31515 others
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GetHuman-loganlus started working on this issue
Jan 24th 8:02pm
GetHuman-loganlus shared this issue with others over email
Jan 24th 8:04pm