I am an associate and leader for a website and organization called ACMilanSwiss. We hav...
GetHuman-loganlus's customer service issue with Instagram from January 2019
Help with my Instagram issue
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Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-loganlus will want to follow the link below to head to their help center. We will check on GetHuman-loganlus later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-loganlus may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-loganlus's own words
I am an associate and leader for a website and organization called ACMilanSwiss. We have an account on all major social media’s, including Instagram* which has always been our biggest, with around ***k followers. A few days ago, our main account was deactivated by Instagram for copyright issues for some of our videos, featuring content from the league of Serie A in Italy. We understand if our posts need to be taken down, but having our whole account deactivated is really a bit over-the-top. Especially considering that we re-post most of our soccer videos from other accounts, and those accounts remain untouched. We have a large audience that relies on us for news, daily. We have many people working for this website, and for our social media’s, to give our consumers the best and most reliable news as fast as possible. This instagram account (@acmilanswiss) is a huge representative for the website, and it is very important that we get it back. We are willing to accept any terms Instagram wants to propose, including not being able to post videos anymore or anything like that. We just simply need our account back. This is very important to not just me but many others.
GetHuman-loganlus did not yet indicate what Instagram should do to make this right.
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