I cannot log into the account because im locked out and the reset email is an incorrect...

GetHuman-lukegaja's customer service issue with Instagram from January 2019

29664 similar
0 following
Help with my Instagram issue
First: share to improve GetHuman-lukegaja's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Instagram help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-lukegaja's own words
I cannot log into the account because im locked out and the reset email is an incorrect email that I don't have access to. Please read my entire ticket below.***We mistakenly set up an account for my wife under an email address that we don’t have access to.**Account: Rhythms.and.Grace**Email: *****@***.com***I believe the original password was Luke**** or Watermelon***We are trying to re set the password but we don*t have the right domain, and we mistakenly misspelled it when we registered the account.**The email it SHOULD be going to is *****@***.com
GetHuman-lukegaja did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-lukegaja fixed the problem
We are waiting for GetHuman-lukegaja to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lukegaja fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-lukegaja
Jan 15th, 2019 - 9 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 29664 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account