For whatever reason, Instagram suspected an "unusual login" attempt, so I need to submi...
GetHuman1969763's customer service issue with Instagram from January 2019
Help with my Instagram issue
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GetHuman1969763's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1969763 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1969763 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Instagram has better answers for you: Instagram Help Center
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Before contacting them, items GetHuman1969763 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman1969763's own words
For whatever reason, Instagram suspected an "unusual login" attempt, so I need to submit a security code in order to get into my account. The problem is that the email is no longer active, and the phone number is not receiving the security code message for some reason (maybe it was written incorrectly). I need to reset either the email or the phone number so that I can receive the security code and get into my account. The username is aie*charterschool, and the password is Aie***. Please contact me as soon as possible, as this is a bit of a time-sensitive issue. I would like the phone number to be changed to ***-***-**** and the email to be changed to *****@***.com.**Thank you
GetHuman1969763 did not yet indicate what Instagram should do to make this right.
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