Hi my daughter had an Instagram account that she’s worked very hard on it was a fan acc...

GetHuman1968178's customer service issue with Instagram from January 2019

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Help with my Instagram issue
GetHuman1968178's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1968178 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1968178 can let us know if they help or not.
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman1968178's own words
Hi my daughter had an Instagram account that she’s worked very hard on it was a fan account that she set her which she spent ages doing loads of videos and managed to get over **,*** followers, she doesn’t socialise much and this was her way of having friends and she’s just found out the account for some reason has been deleted we’ve tried sending off identification and keeps coming back as it’s not acceptable really need help to get this account back because I’m very worried about her she hasn’t stopped crying please can someone help. Prior to this we did have numerous emails saying that somebody else had attempted to log into our account so not sure if it was actually hacked or just deleted by yourselfs*Her instagram user name was ethanhttp and she used my email address *****@***.com and her mobile was *** **********
GetHuman1968178 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman1968178
Jan 15th, 2019 - 9 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 29553 others
0 customers following this
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Timeline
GetHuman1968178 started working on this issue
Jan 15th 11:35am
GetHuman1968178 shared this issue with followers on Twitter
Jan 15th 11:36am