Hi There,**I have tried on multiple occasions to access to re-access my account. I get...

GetHuman1960422's customer service issue with Instagram from January 2019

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Hi There,**I have tried on multiple occasions to access to re-access my account. I get an email sent, punch in the new password and all is fine for a few seconds until I require a new password to be texted through to my phone. I receive said password, enter it correctly and every time it comes up with "oops we have an encountered a problem".*I haven't used my account for quite some time and it looks like I may have been hacked as I am following some people that I definitely did not choose to.*Can you please either delete my account or let me re-gain control?*Thanks*Duncan Conley
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Instagram

Customer service issue
Reported by GetHuman1960422
Jan 14th, 2019 - a mon ago
I have an issue with Instagram too
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Seen by 3 customers so far
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman1960422 started working on this issue
Jan 14th 11:17am