I have two accounts. I believe they both use the same phone number and the same email...

GetHuman-caha's customer service issue with Instagram from January 2019

4 views
 | 
27786 similar
 | 
0 following
Help with my Instagram issue
First: share to improve GetHuman-caha's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-caha's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-caha will want to follow the link below to head to their help center. We will check on GetHuman-caha later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-caha may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-caha's own words
I have two accounts. I believe they both use the same phone number and the same email. I deleted the app and before*I deleted the app I tried to change my password to one of the account, when I tried to log back in it brought me too the other Account and when I tried to log in and recover my pass word for the first account and because they use the same phone number it would only bring me to the second account and not allow me to reset my password
GetHuman-caha did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-caha fixed the problem
We are waiting for GetHuman-caha to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid
Follow this issue
See how GetHuman-caha fixes it.
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman-caha
Jan 6th, 2019 - 2 mons ago
I have an issue with Instagram too
Not resolved
Seen by 4 customers so far
Similar issue to 27786 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-caha started working on this issue
Jan 6th 1:21pm