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Instagram Customer FAQ

Top Answers & How-to Guides

What is Instagram's Phone Number?

The question we are asked most often is about how to talk to Instagram customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Create a Business Page on Instagram?

If you own a business or run a business' social media efforts, you should consider creating an Instagram business page. You can easily...

What Do I Do If I Can't Follow Anyone on Instagram?

Instagram has developed a sophisticated algorithm that limits your likes, comments, and individuals you can follow. The ban is common...
Ask any question you have about Instagram customer service, get an answer now.

Recent Instagram Customer Questions

my account got disabled, i filed an appeal to get it reviewed. Got verdict that my account has been permanently disabled. What do i do to get it back?

I'm sorry to hear about your situation. After Instagram reviews an appeal and confirms that an account has been permanently disabled, it is usually final and the account cannot be recovered. This typically happens if they find that the account has severely violated Instagram's Community Guidelines or Terms of Use. You can always create a new account, but be sure to adhere to Instagram's policies to avoid future issues.
Asked May 7, 2024 8:44 AM

Where is the Instagram Shopping?

Instagram Shopping is a feature available directly within the Instagram app. You can locate it by tapping on the shopping bag icon located on your Instagram profile. Alternatively, when you're scrolling through your Instagram feed or exploring posts, if you see a post with a small shopping bag icon at the bottom, you can tap on that post to view the products tagged in it. It's important to note that Instagram Shopping is only available in certain regions and for businesses that have set up an Instagram Shop.
Asked May 6, 2024 11:57 AM

Does Instagram has a marketplace, like Facebook's marketplace, to buy products?

No, Instagram does not have its own marketplace like Facebook. However, Instagram has a feature known as Instagram Shopping, which allows businesses to tag their products in posts and stories. Users can click on these tags to learn more about the products and make purchases directly from the app. Instagram Shopping is designed for businesses to showcase their products and for users to have a seamless shopping experience within the Instagram app.
Asked May 6, 2024 11:32 AM

How do I recover a permanently deleted post

Once a post is permanently deleted on Instagram, it's no longer recoverable by any means within the platform. Instagram doesn't provide an option to recover deleted posts. Therefore, it's advisable to think carefully before deleting any posts. For future prevention of such situations, you might want to consider backing up your Instagram data by saving it to your device.
Asked May 4, 2024 10:04 AM

Не могу открыть приложение Инстаграм?

Если вы не можете открыть приложение Instagram, возможно, оно требует обновления или испытывает временные технические проблемы. Попробуйте обновить приложение через App Store или Google Play Store. Если обновления не доступны или не решают проблему, вы можете попробовать перезагрузить ваше устройство. Иногда удаление и повторная установка приложения также может помочь. Обязательно сохраните ваши данные перед удалением приложения, чтобы сохранить все свои фотографии и информацию. Если все эти шаги не работают, скорее всего, проблема на стороне Instagram и следует ждать их решения.
Asked May 1, 2024 7:27 AM

Help me with my Instagram customer service issue

Reporting and Blocking

How Do I Report a User Bullying or Harassing Me on Instagram?

Instagram is one social media platform that utilizes tools and gives users more control in protecting their accounts from online bullies....

How Do I Block a User on Instagram?

If you want to limit the contact a person can have with you on Instagram, you can choose to block their account. There are three ways...

How do I report a problem on Instagram?

If you noticed that something isn't quite right on Instagram, it's best that you let them know. Here are the best ways to report a...

Account Management

How Do I Create a Business Page on Instagram?

If you own a business or run a business' social media efforts, you should consider creating an Instagram business page. You can easily...

What Do I Do If I Can't Follow Anyone on Instagram?

Instagram has developed a sophisticated algorithm that limits your likes, comments, and individuals you can follow. The ban is common...

How do I recover my Instagram account?

If you are locked out of your Instagram account, or even if you account has been disabled, we can help you get it back. Here's everything...

What do I do if my Instagram account was hacked?

These days it seems like every day you read a report of an account getting hacked or a security breach. If your Instagram account was...

What Do I Do If I Can T Follow Anyone on Instagram?

Instagram is a fun way to keep in touch with family, friends and celebrities, but it can be frustrating to find out you can't follow...

Photo-related Concerns

How Do I Get a Photo of Me Taken Off of Instagram?

If you've found a picture of yourself on Instagram and want it taken down, you can use Instagram's report form to have an investigation...

Why did my Instagram photo disappear?

If you logged into Instagram and noticed that your picture is missing or disappeared, here are the best practices for getting it back...

Password Issues

What Can I Do If I Cant Receive a Password Reset Email or Text on Instagram?

Never receiving your password reset is never convenient but you do have the options to either troubleshoot it yourself or with Instagram,...

How Can I Get into My Instagram If I Forgot My Password and Email?

This article discusses the various methods for regaining access to your Instagram account after you have lost it. Detailed instructions...

How Do I Delete an Instagram Account Without My Password?

If you are locked out of your Instagram account and want the account deleted forever, there is something you can do but you'll need...
FAQ Table of Contents

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