*. A brief description of the issue you're experiencing, including the date you last ha...

GetHuman-tombayst's customer service issue with Instagram from January 2019

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Help with my Instagram issue
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GetHuman-tombayst's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tombayst will want to follow the link below to head to their help center. We will check on GetHuman-tombayst later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-tombayst may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-tombayst's own words
*. A brief description of the issue you're experiencing, including the date you last had access to your account and how you lost access.*I have * accounts on the email *****@***.com. The accounts are tombayston*yoga and cloudzenyoga. *I have forgotten the password for account cloudzenyoga but the reset link is only allowing me to change the password for tombayston*yoga so I can't reset and log in to the other account. Please help. I last had access in February ***** **. The email address or mobile phone number you used to sign up for your account. If you signed up using your phone number, please also include your device type (example: iPhone, Android, iPad, other).******@***.com************* **. Any previous usernames you've had on the account you're requesting support for.*No
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Instagram

Customer service issue
Reported by GetHuman-tombayst
Jan 3rd, 2019 - 4 mons ago
I have an issue with Instagram too
Not resolved
Seen by 3 customers so far
Similar issue to 27232 others
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Timeline
GetHuman-tombayst started working on this issue
Jan 3rd 9:56am