So when i log in a new computer it telling me to verify the code from my email but sinc...

GetHuman-ariefadl's customer service issue with Instagram from December 2018

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The issue in GetHuman-ariefadl's own words
So when i log in a new computer it telling me to verify the code from my email but since i forgot to change the old email because its expired and it wont let me access to the old email because it tell me what the digits of the phone number for verify im the owner of that email. Also i dont have any information of my old phone number which is a bummer and i need my old instagram back and to do that i will to my new email and phone number.
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Customer service issue
Reported by GetHuman-ariefadl
Dec 9th, 2018 - 6 mons ago
I have an issue with Instagram too
Seen by 2 customers so far
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-ariefadl started working on this issue
Dec 9th, 2018 2:58pm
GetHuman-ariefadl shared this issue with followers on Twitter
Dec 9th, 2018 2:59pm
GetHuman-ariefadl indicated the issue is not fixed yet.
Dec 9th, 2018 2:59pm