My account was deactivated per this message: *Your account has been disabled for violat...
GetHuman-gstefani's customer service issue with Instagram from December 2018
Help with my Instagram issue
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GetHuman-gstefani's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gstefani will want to follow the link below to head to their help center. We will check on GetHuman-gstefani later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman-gstefani may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-gstefani's own words
My account was deactivated per this message: *Your account has been disabled for violating our terms: Instagram Help Center (http:**instagram.com*about*legal*terms*)*Someone hacked me. Today I get an email that reads” *We noticed that someone else logged into your account and changed your username or profile information.*Secure your account to log them out and review information that may have been changed.***Secure Your Account** (https:**instagram.com*accounts*disavow**ocjeg**w**x**Iu*?re*Z*N*ZWZhbmlAcm*hZHJ*bm*lci*jb**&ce*Y*hhbmdlX*R*cGVfdW*rbm**bg&ndid***bf***deb**aG**bc*eb*f**be*G**bf**a**b*dcG***)*I can’t secure my account because I can’t access it.**I already sent a photo with code ***** written on a paper. I've received no reply. I like Instagram but there have been so mant hacks into my account, now leading to deactivation. Help please.
GetHuman-gstefani did not yet indicate what Instagram should do to make this right.
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