Hello there, I have a problem with my Instagram account from yesterday. I forgot my pas...

GetHuman-dunjapa's customer service issue with Instagram from November 2018

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The issue in GetHuman-dunjapa's own words
Hello there, I have a problem with my Instagram account from yesterday. I forgot my password, but I know my user name and phone number which I used when I sign in on this social network. **So, when I click on the button "Forgot password" and enter my phone number, I got an information that SMS link sent on my phone, but I didn't get any message.**I also have to mention that I sign in from my phone number, not from my e-mail, but I will give you my e-mail address which I used to when I had a old account. **Anyway, my username is: *dunja*du *I will be grateful to you if you can fix my issue.**Thank you in advance and best regards!*Dunja
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Instagram

Customer service issue
Reported by GetHuman-dunjapa
Nov 29th, 2018 - 9 mons ago
I have an issue with Instagram too
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Seen by 3 customers so far
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Timeline
GetHuman-dunjapa started working on this issue
Nov 29th, 2018 3:36pm