I believe that Instagram accidentally blocked my account from my phone because it works...

GetHuman-knarens's customer service issue with Instagram from November 2018

1 view
21963 similar
0 following
Help with my Instagram issue
First: share to improve GetHuman-knarens's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-knarens's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-knarens will want to follow the link below to head to their help center. We will check on GetHuman-knarens later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-knarens's own words
I believe that Instagram accidentally blocked my account from my phone because it works online and works on other phones insta app but doesn’t work on the app of my phone. I believe it is because my brother was on my phone and followed over *** while I was at tennis because when I went back it wouldn’t work. It says when I try to log in ‘’sorry, there was a problem with your request.” I have never had this happen and I just want to be able to use my account on the app w out having to do it online or on another persons phone. Please help me!!!*I jus want my instagram back on my phone app
GetHuman-knarens did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-knarens fixed the problem
We are waiting for GetHuman-knarens to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-knarens fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-knarens
Nov 28th, 2018 - 9 mons ago
I have an issue with Instagram too
Not resolved
Seen by 1 customer so far
Similar issue to 21963 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-knarens started working on this issue
Nov 28th, 2018 9:42pm