This person hacked my email account and then used it to hack my instagram account. He s...

GetHuman-austman's customer service issue with Instagram from November 2018

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Help with my Instagram issue
GetHuman-austman's next move: try the Instagram help center again.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-austman's own words
This person hacked my email account and then used it to hack my instagram account. He sent out emails from my email address to my family, friends, and my employer before I regained control of my email account. He still has possession of my instagram account and I am concerned he is also sending out harmful and abusive messages pretending to be me. I have attached a picture of myself holding my drivers license to prove my identity.
GetHuman-austman did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-austman
Nov 28th, 2018 - 9 mons ago
I have an issue with Instagram too
Fixed
Seen by 2 customers so far
Similar issue to 21951 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-austman started working on this issue
Nov 28th, 2018 8:14pm
GetHuman-austman indicated the issue is not fixed yet.
Nov 28th, 2018 8:15pm