I have an instagram business account (maile Labasan) and a facebook business page (mail...

GetHuman1639028's customer service issue with Instagram from November 2018

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0 following
Help with my Instagram issue
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GetHuman1639028's next move: go to the Instagram help center.
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Before contacting them, items GetHuman1639028 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman1639028's own words
I have an instagram business account (maile Labasan) and a facebook business page (maile Labasan Yoga *) which is connected to my account Maile Labasan Severson. My instagram and facebook have been linked. "Connected as Maile Labasan Severson" However, when I try to post on instagram and press the toggle to post to facebook from instagram, I get the message "not connected to the correct account". I've followed the steps recommended to unlink, and relink. however, the business page doesn't show up as an option to click. **i've also tried to fix this from facebook and instagram is showing up as correctly linked with my facebook business page.
GetHuman1639028 did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman1639028
Nov 27th, 2018 - 9 mons ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 21771 others
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GetHuman1639028 started working on this issue
Nov 27th, 2018 6:22pm