Be proactive in School Safety* Stop protecting students who threaten other students
GetHuman-amyhard's customer service issue with Instagram from November 2018
Help with my Instagram issue
GetHuman-amyhard's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-amyhard will want to follow the link below to head to their help center. We will check on GetHuman-amyhard later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman-amyhard may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you are able to report an issue then go to the app and head to your personal profile on Instagram. If you are signed in, in the top right click the gear button. From there scroll down and click “Report Something” and follow the prompt. You should get an update via email or within the app. Reports can take up to 2 weeks to hear back from.
The issue in GetHuman-amyhard's own words
Locate contact information associated with accounts that threaten students ... i am a High School Principal and I need assistance on deleting and finding out sender on threatening accounts that compromise school safety. I need contact information, email*phone numbers associated with account. I have the account name.
You have a community motto that you say you uphold, but you do not if people can create accounts titled "**** all y'all" and "scarypussies*"
Give me contact information on accounts that threaten students.
I have my personal and school accounts and the platform is great for those use for good purposes.
I have an issue with Instagram too
How GetHuman-amyhard fixed the problem
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