My account (username: ronnievelli) was hacked last week, i received an email saying my...
GetHuman-theronst's customer service issue with Instagram from November 2018
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-theronst's own words
My account (username: ronnievelli) was hacked last week, i received an email saying my password and email were changed. I changed my password and despite having all security options turned on it happened two more times over the next few days an I had been using very strong passwords. Finally on thanksgiving my account had been disabled right after I was using it moments before. I reported the issue and then got an email asking for a picture of my face with a code, which I sent right away. So far I have not heard from anything else and my account is still disabled. I would like someone to please verify my identity and unlock my account.
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