My account (username: ronnievelli) was hacked last week, i received an email saying my...

GetHuman-theronst's customer service issue with Instagram from November 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-theronst's own words
My account (username: ronnievelli) was hacked last week, i received an email saying my password and email were changed. I changed my password and despite having all security options turned on it happened two more times over the next few days an I had been using very strong passwords. Finally on thanksgiving my account had been disabled right after I was using it moments before. I reported the issue and then got an email asking for a picture of my face with a code, which I sent right away. So far I have not heard from anything else and my account is still disabled. I would like someone to please verify my identity and unlock my account.
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Customer service issue
Reported by GetHuman-theronst
Nov 27th, 2018 - 9 mons ago
I have an issue with Instagram too
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-theronst started working on this issue
Nov 27th, 2018 5:33am
GetHuman-theronst indicated the issue is not fixed yet.
Nov 27th, 2018 5:33am