I have waited years to update my Instagram name to @kalie because I had it before and I...
GetHuman-kaliewei's customer service issue with Instagram from November 2018
Help with my Instagram issue
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Before contacting them, items GetHuman-kaliewei may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kaliewei's own words
I have waited years to update my Instagram name to @kalie because I had it before and I couldn’t get into the account due to a lost password and it got deleted I assume. everytime I try to update my username I get a message saying this is unavailable but when I search the account there is no account that comes up and it is very frustrating trying to start my brand and not being able to have that as my simple username :( please let me use this username again
GetHuman-kaliewei did not yet indicate what Instagram should do to make this right.
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